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We hear you. If you have a complaint, let us know. Your confidence and trust are always top of mind. We encourage customer feedback to ensure that we maintain our elevated service standards. Do not hesitate to let us know if your experience was less than satisfactory!
To inquire about JustFly flight booking reservations, contact (877)-419-4448. You can also connect with Justfly representatives through the automated system. Follow the prompts provided, and listen for options related to flight reservations or speaking to a live representative.
My flight was from early in the year when covid was just starting to be of concern. My flight was cancelled because the destination country went into complete lockdown. At the time Justfly would not refund so we paid a fee to get credits towards future travel.
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Has anyone used Justfly? I had the worst experience I ever had with customer service. My flight was canceled last year due to covid, and I was charged a cancelation fee and issued a travel credit. When I tried to use the credit I spent over 7 hours on hold, not to mention the time wasted on their non-functional website.