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Real-time overview of problems with Hawaiian Airlines. Suffering delays or can't check in? We'll tell you what is going on.
12 cze 2021 · Jun. 12—Hawaiian Airlines said today that it has fixed performance issues with its website, but that some customers are still experiencing lengthy hold times and busy signals at the call...
11 cze 2021 · Hawaiian Airlines has fully restored its website after customers complained of troubles logging into their accounts and not getting through to the call center.
15 maj 2021 · With the news of this vaccine passport, Hawaiian Airlines has seen a surge in demand, unable to adequately assist customers booking reservations. Their website crashed on Friday due to this influx of attempted reservations.
Web Check-In Errors/Difficulties. If you are unable to check-in online, please check-in at the airport kiosks. If time permits, we'd like your feedback. Use our feedback form to let us know how we can improve.
In a letter to HawaiianMiles members, the airline apologized for the inconvenience and admitted that the issues stemmed from “an unexpectedly sharp surge in demand to book or rebook travel.”
14 maj 2021 · Officials at Hawaiian Airlines are working on fixing the website issues and training new staff. They apologize for the inconvenience and are continuing to ask customers for their patience.
