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  1. ides.illinois.gov › about › contact-idesContact IDES

    IDES offers two ways to certify for unemployment benefits: Online (preferred) Certify for Regular UI, PEUC, or Extended Benefits; Certify for PUA; Tele-Serve. Phone Number: (312) 338-4337; Hours: 3:00AM - 7:30PM, Monday - Friday

  2. The best way to complete your certification is online from 3:00am - 7:30pm on your designated certification day, including holidays. Thursdays and Fridays are make-up days if you miss your certification day. You may also certify by Tele-Serve at (312) 338-4337 (3:00am - 7:30pm, Monday - Friday).

  3. ides.illinois.gov › faqs › claimantsFor Claimants - IDES

    This will determine if you are eligible to receive unemployment benefits for the last two weeks. Certification can be completed online or by calling 312-338-4337. The best way to complete your certification is online from 3:00am - 7:30pm on your designated certification day.

  4. www.illinois.gov › services › serviceService - Illinois.gov

    You must certify for your eligibility every two weeks. There are two ways to claim your weeks of unemployment insurance benefits: certify online via the website or by phone using the Tele-Serve system. You can certify for benefits online at http://www.ides.illinois.gov/Pages/Certify_Weekly_Benefits.aspx.

  5. Certify for unemployment benefits by phone! Once you file for unemployment insurance at a local IDES office or via the Internet, you must then “certify” to your eligibility for benefits. The best way to certify for benefits is the internet. You can certify for benefits online at http://www.ides.illinois.gov/certify. Call Tele-Serve: (312 ...

  6. View Map. Please check our Frequently Asked Questions pages for answers to your questions. If your answer is not resolved via the FAQs, you can email your questions to the addresses listed below. For further information on any of these topics, please refer to our Laws Enforced page . Illinois Relay Center (800) 526-0844 (TTY users)

  7. File A Claim. PUA benefits are only payable retroactively through the week ending September 4th, 2021. Learn more about the end of PUA. Once you have filed a claim for regular unemployment benefits, return to this page and click: Eligibility & Next Steps.

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