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For all payment transactions, customers may use the DivDat Kiosk network, DWSD portal or call 313-267-8000. All other transactions can be done by phone at 313-267-8000 (hours are Monday through Friday, 8 a.m. - 5 p.m., except for observed holidays).
- Water and Sewer Maintenance/Emergencies
The Detroit Water and Sewerage Department (DWSD) maintains...
- Request Dwsd Real Estate Closing Bill
To request a Final Water Read and Real Estate Closing Bill...
- Dwsd Damage Claims & Sewage Backups
DWSD Sewer Backup and Damage Claim If you experienced a...
- Nonresidential Drainage Credits
The Detroit Training Center, through the Detroit Economic...
- Dwsd Landlord and Tenant Agreements Information
Or call DWSD Customer Service at 313-267-8000 to request a...
- Fire Hydrant Use & Maintenance
Fire hydrants are used for fire suppression and to help...
- Coronavirus Covid-19 Water Restart Plan
The Detroit Water and Sewerage Department (DWSD) has...
- How Does Dwsd Use My Data
The policy’s goal is to strike a reasonable balance between...
- Water and Sewer Maintenance/Emergencies
If your name is not on your DWSD bill, call Customer Service at 313-267-8000 or go here. Watch the videos below if you need further help. Prefer to pay another way?
Customer Service. Make or request other account transactions. Water Savings & Safety Tips. Learn how to save on your monthly bill. Water & Sewer Line Warranty. Learn how to get help and other flooding resources. We deliver some of the world’s cleanest, safest drinking water.
Make guest payments for water and sewerage bills on the City of Detroit Water & Sewerage Department's customer portal.
The purpose of the site is to provide an alternative venue to the public in providing a safe and effective way for residents to track water usage in real time, pay utility bills with ease, schedule payment plans and obtain mobile customer support.
City of Detroit Water & Sewerage Department. Register. Select an option below. Existing Customer. I have an account number and want to create an online account. New Customer. I want to register to start service. Have an account?
24 maj 2022 · Residents now complete 80% of their service requests online, and as a result, call center and back-office productivity at the department exceeds industry standards.