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For Customer Service and Water & Sewer Emergencies Call. (313) 267-8000. Permits. Request water or sewer tap permits and hydrant use permits. Lead Service Line Verification. Verify if you have a lead service line. Water Upgrades. Get updates on water system construction. Sewer Upgrades. Get updates on sewer system construction.
- DWSD Damage Claims & Sewage Backups
DWSD Sewer Backup and Damage Claim If you experienced a...
- Learn About Your Water and Sewer Bill
The Detroit Water and Sewerage Department (DWSD) wants to...
- Water and Sewer Maintenance/Emergencies
The Detroit Water and Sewerage Department (DWSD) maintains...
- How Do I Turn On/Transfer/Turn Off Water Service
Establish New Service (Turn-On) In order to establish new...
- Request DWSD Real Estate Closing Bill
To request a Final Water Read and Real Estate Closing Bill...
- DWSD Landlord and Tenant Agreements Information
Or call DWSD Customer Service at 313-267-8000 to request a...
- Nonresidential Drainage Credits
Learn About Drainage Charge Credits The Detroit Water and...
- How Does DWSD Use My Data
The policy’s goal is to strike a reasonable balance between...
- DWSD Damage Claims & Sewage Backups
All three Detroit Water and Sewerage Department (DWSD) Customer Service Centers remain closed. For all payment transactions, customers may use the DivDat Kiosk network, DWSD portal or call 313-267-8000.
If your name is not on your DWSD bill, call Customer Service at 313-267-8000 or go here. Watch the videos below if you need further help. Prefer to pay another way?
The purpose of the site is to provide an alternative venue to the public in providing a safe and effective way for residents to track water usage in real time, pay utility bills with ease, schedule payment plans and obtain mobile customer support.
Contact Detroit Water Customer Service. Have a Question, Issue or Comment? Main Customer Service. Physical Address: 735 Randolph St. 1st floor. DETROIT, Michigan 48226. 313-267-8000. mydwsd@detroitmi.gov. Emergency (24 hours - broken water main or pipeline, etc.) 313-267-8000. Pay Your Detroit Water Bill.
Make guest payments for water and sewerage bills on the City of Detroit Water & Sewerage Department's customer portal.
There are a few things you'll need to get started. 1. Official name used at service address. 2. Access to a cell phone or landline to verify your phone number. 3. Email address for portal sign in.