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Alternative delivery options. Learn about receiving mail at the post office and condo parcel lockers.
For domestic items delivered within Canada (excluding prepaid envelopes and labels), the tracking number consists of 16 numbers. You can find the tracking number on your receipt or a copy of the shipping label.
Tracking statuses. After you’ve entered your tracking number into Track , the results page will show you the most current information available about the location and status of your delivery. Here are some common tracking statuses and what they mean.
Find the latest location and status of your package using Track (if you have a tracking number). If the status doesn’t appear in Track, contact the sender and ask them to investigate with their country’s postal administration.
Our tracking system is updated to give you the most current information available about the location and status of your package. After you’ve entered your tracking number , Delivery Notice Card number , or reference number into Track , the results page will show you the status of your delivery.
Find the nearest post office by entering your address, city and province or postal code. Full address or postal code. Initializing app.
Our Track tool provides the latest information on the location and status of your package. We update our information as it becomes available. To get started, you’ll need one of the following: Tracking number from your receipt or package. Delivery Notice Card that you received.
