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  1. Common scams use unsolicited emails under the guise of confirming or completing a flight reservation, e-ticket or order. These emails will generally ask you download something, or change/update personal or account information.

  2. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  3. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.

  4. 18 lut 2015 · A new round of fraudulent or phishing emails has been identified. Our customers may receive one of these emails to contact AA Reservations with questions.

  5. 19 lip 2023 · Customers who need assistance with a current or future reservation can make changes, add special service requests and redeem trip and flight credits by finding their reservation at aa.com or through the mobile app.

  6. 25 sty 2022 · You can always just type in the web address manually to avoid hackers from infecting your computer or getting hold of your login credentials. BTW: I looked up American Airlines phishing scam to report the email and I found this email address ( aa.it.security@aa.com) so I forwarded it to them.

  7. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.