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It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.
- Receipts and Refunds
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- Reservations and Ticket Changes
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Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.
Flight schedules and notifications; Find the latest travel requirements , Opens another site in a new window that may not meet accessibility guidelines.
Contact Customer Relations. If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.
1 paź 2023 · American Airlines. Main Line (Customer Service / Reservations): 1-800-433-7300; Reward Program Customer Service (Dedicated Line): 1-800-882-8880; American Airlines Executive Platinum: 1-800-843-6200; Group Reservations (Dedicated Line): 1-800-433-1790; Hearing & Speech Impaired (TTY / TDD): 1-800-543-1586
Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.