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Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. If you bought your ticket from a travel agent or on another website, contact them for refund help.
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You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Log in to your account. Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
Check refund status. If you have already submitted a refund request, you can look up the status of the refund here.
Contact Refunds Email your Refunds question or comment to us. Travel Agencies with ARC/IATA or BSP may request travel agency refunds by selecting the appropriate email subject listed below.
Request a refund, or check the status of your request. Coronavirus travel updates >> If you canceled within 24 hours of booking and at least 2 days before departure, we'll process your refund automatically.
How to find a receipt or request a refund for baggage fees, seats and more.