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  1. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Summary of all help articles. Our customer service team will be happy to help you with any other requests you may have. You can find the different ways to contact us here.

  2. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  3. Do you have any more queries about Miles & More Selections or were we unable to answer your question? We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

  4. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  5. Access data, service card and account numbers. We have gathered together some information on your different login options to our website as well as what to do in the event of a lost card, etc. here.

  6. You have 24 hours from the time you first buy your ticket for a refund if you booked at least 2 days before departure. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund.* Reservations booked as part of group block do not qualify for the 24-hour refund. Refunds will be issued in full amounts ...

  7. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

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