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Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
- Receipts and Refunds
If you bought your ticket from a travel agent or on another...
- Reservations and Ticket Changes
Log in to your account. Worldwide phone numbers. You may be...
- Contact American
Add additional services like a wheelchair, an infant in lap,...
- Customer Service FAQs
If you're an AAdvantage ® member and canceled your flight on...
- Special Assistance
Request wheelchair service; Notify us you’re traveling with...
- AAdvantage Account Service
AAdvantage® customer service Account service Within the U.S....
- Admirals Club
Have questions or comments about our Admirals Club ®? Need...
- Technical Support
Home; Contact American; Technical support; Technical support...
- Receipts and Refunds
Log in to your account. Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account
If you've forgotten your password, enter your email or Flying Club Number to reset it. If you can't remember either, or you've been locked out of your account and can't get back in, give our Customer Service Centre a call.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.
