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  1. Find your trip or travel credit. When you book a trip on American, youll receive a unique 6-digit confirmation code made up of letters. It's also known as a record locator. Example confirmation code: JCQNHD. You can find your confirmation code on your confirmation email or boarding pass.

    • Find Your Trip

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  2. Find your trip on aa.com to check in online, change or cancel your reservation, add special requests, and redeem Trip or Flight Credit.

  3. Contact AAdvantage for help with award travel or your account.

  4. Look for an email from American Airlines with the subject line ‘Your Trip Credit.’ Your Trip Credit number is a 13-digit number that begins with ‘00115.’ Keep in mind there are separate ticket numbers for add-ons like seats, upgrades, and bags.

  5. 12 lut 2024 · If you’re a oneworld Sapphire or Emerald member who earns status through a program other than American AAdvantage or Alaska Mileage Plan, you can access Admirals Clubs whenever you’re flying oneworld same day, even if you’re not traveling internationally.

  6. If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.

  7. Admirals Club members can access lounges at a variety of airports for a more premium pre-flight experience.