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AIR MILES Travel Insurance at 1-866-298-6581. SUBMIT CLAIM TO: AIR MILES® TRAVEL INSURANCE c/o Pottruff Smith Travel Insurance Brokers Inc. 8001 Weston Road, Suite 300, Woodbridge, Ontario, L4L 9C8 Telephone: 1-866-298-6581 Fax: 905-856-1539 IN QUEBEC: Assurance voyage AIR MILESmd a/s Pottruff & Smith Courtiers d’Assurance Voyage Inc.
If you wish to cancel your flight award ticket, the award miles will be credited back to your mileage account once the cancellation has been completed. Miles cannot be refunded with reduced flight awards. It is possible to rebook flight award tickets within the validity period for the ticket.
In the event of an emergency, call: 1-888-491-2285. Toll-free from the USA and Canada. +1 (519) 251-7427. Collect to Canada where available. Our Assistance Centre is there to help you 24 hours a day, each day of the year.
Airlines control their schedules, and they may change or cancel your flight for a variety of reasons. We will provide you with any information about a change or cancellation to your flight itinerary that the airline provides to us. Airlines also control seating and we do not guarantee the availability of specific seats, even when pre-booked.
You can terminate your membership at any time if you no longer wish to be a member of Miles & More. Please send us a short message quoting your service card number, together with your postal address or the email address stored in your profile.
21 kwi 2021 · Here’s the simple process for getting a refund. Go to this AIR MILES page to first provide your AIR MILES Collector information and contact details. Next, enter your AIR MILES confirmation number and flight details. You can find this information in your booking confirmation email.
