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29 sty 2024 · A bipartisan pair of U.S. Senators are pushing the Department of Transportation to investigate airline frequent flyer programs for devaluation, transparency, and more.
24 kwi 2024 · The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.
designated airline means an airline designated and authorized in accordance with Article 3 of this Agreement; Miles means nautical miles unless otherwise specified, and means statute miles in conjunction with visibility.
24 kwi 2024 · Under the Biden-Harris Administration, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.
24 kwi 2024 · Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and ...
16 kwi 2024 · Under U.S. law, the federal government alone regulates consumer-protection laws covering airlines. The carriers are not legally required to respond to state investigations. Consumer advocates have pushed to expand enforcement power to the states.
31 paź 2023 · In the latest congressional push dubbed consumer advocacy in the travel rewards credit card space, two U.S. senators are looking into "unfair and deceptive practices in airlines' frequent flyer and loyalty programs," per a joint press release.
