Search results
Chat with us 24/7. The fastest way to get help from our customer care team is to use our live chat. Ask Oscar to connect you with one of our friendly team. Chat now. Still need help? Reach out to us. Contact now.
Sales, reservations & enquiries. Freephone: 0800 028 4149 (customer) Tel: +64 9 357 3000 (International charges will apply) Calling from overseas. TTY assistance is available for deaf and hearing impaired via Text Relay on. 18001 0800 028 4149.
See Customer Relations below for other contact options. Baggage Services. Toll Free (from within USA): 1-866-767-2247 press 8. Airpoints™ Enquiries. Toll Free (from within USA): 1-800-262-1234. TTY Relay Callers. See our instructions for further detail on this service. Assistance for customers with disabilities.
Message us. Visit our help section if you need assistance with changing a flight, adding a bag, updating your booking, or just about anything else. Find help here.
Sales and reservations. Freephone (within NZ): 0800 737 000. Phone: +64 (0)9 357 3000. Deaf or hearing impaired? Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services.
0800 897 951. Our english speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on 0064 9 357 3000 (International charges will apply). Local contact details: Calling from outside of Europe. Travel Agent website (Exclusive to Travel Agents only) www.airnewzealandtrade.com.
Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. Special Assistance - New Zealand 0800 737 000. More contact details - Contact directory.
