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  1. Contact American Airlines customer relations online or by mail for compliments, concerns and questions about your past travel. Find out the information we need and how to reach us faster.

  2. Find out how to manage your trip online or in the American app, chat with us, or call us for assistance. Get information on AAdvantage ® program, products and programs, special assistance, and more.

  3. American Airlines Group. 1 Skyview Drive, MD 8B351. Fort Worth, TX 76155. investor.relations@aa.com. (682) 278-0999. For Customer Relations inquiries, please visit: www.aa.com/customerrelations. Print this page. Email Alerts.

  4. Chat with us live or get 24/7 answers to your questions. American Customer Service. Send us your comment, question or suggestion, or make a request. We'll be in touch as soon as we can. ( Required)

  5. 24 lip 2023 · American Airlines has largely automated its customer relations department with bot responses, leaving customers and employees frustrated.

  6. Email: american.support@aa.com Phone: 800-621-8489 Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account

  7. If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. Request a refund. Check the status of a refund. If you bought your ticket from a travel agent or on another website, contact them for refund help.

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