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Travelocity's service has been highly disappointing. Their website is cluttered and difficult to navigate, making the booking process unnecessarily complicated. Customer service is nearly impossible to reach, and when you do, representatives are unhelpful and often rude.
6 dni temu · How do I know I can trust these reviews about Travelocity? 4,470,237 reviews on ConsumerAffairs are verified. We require contact information to ensure our reviewers are real.
We had to travel back an hour and a half and check in a hotel at 3 am. Customer service never called us back to even check on is. Horrible experience with a horrible company.
27 gru 2022 · Travelocity is an online booking site for business and leisure travel services, for users in the United States and Canada. Through their website, customers can access deals for vacation packages, flights, hotels, car rentals, and cruises; as well as book complete trips worldwide.
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2 sty 2024 · Travelocity customer service is infamous for being poor and unresponsive. Although it promises 24/7 support, both the chat support and call center are unreliable. Customer complaints include waiting for hours and days to contact an agent, and that its extremely difficult to actually get their issues resolved.
27 lip 2023 · Victims of these scams show up at the airport for a flight that doesn’t exist, or appear at a hotel to sleep in a room that was never booked, and their money’s just gone.
