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  1. English; ©️2022 SPX Express All Rights Reserved

  2. • If your order hasn't moved for 4 days, please get in touch with the courier's Customer Service team. • Not all couriers will send an SMS or call before delivering the parcel . If you receive a message or call from the rider, you can contact them directly using the number they used.

  3. FAQ: How can I contact Shopee Customer Service? ☎️ Are you having troubles with your parcel? Learn more about our Customer Service here:...

  4. Maaaring i-track ang iyong delivery sa pag-check ng in-app tracker at magre-reflect ang update nito sa loob ng 24-48 oras. Alamin ang iba pang tungkol sa delivery time bago ma-receive ang order.

  5. To track your Shopee Express (SPX) shipment, go to your Shopee account, navigate to 'My Purchases,' locate the order you wish to track, and click on the tracking number or 'Track Package.' This will provide you with real-time updates on the status and location of your package.

  6. Track a Shopee package with your Shopee tracking number and follow its shipping process using our Shopee tracking tool or track it on the Shopee website.

  7. Shopee Customer Service can be reached through the following channels: • Chat via App: Daily 7:00 AM to 1:00 AM. • Internet Call via App: Daily 7:00 AM to 7:00 PM. Chat with Shopee. Go to the Me tab > Chat with Shopee > start chatting. Via Internet Call or In-App Call.

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