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Useful Contact Numbers. For any help regarding Digital Banking specifically, please use our: Support Centre. For any help regarding your bank account or transactions, please call Direct Banking: 03457 242424, +44 (0) 131 549 8888.
- Support Centre
Cora can update your address and help you get your phone...
- Customer Support
Contact us online. Cora is a digital chatbot trained to...
- Telephone banking
With Telephone Banking you can: Use our automated service to...
- Getting started with Digital Banking
Support. Chat to Cora, our digital assistant, she's...
- Digital Banking
Choose how you'd like to log in. You can use your customer...
- Support Centre
Contact us online. Cora is a digital chatbot trained to answer your banking questions. You can chat to her online anytime and if she can’t help, she’ll pass you on to a real person who can. On average she can answer questions within 5 minutes.
We’re here 24/7, 365 days a year for all your needs. Find out how to contact us online, useful phone numbers and our frequently asked questions.
With Telephone Banking you can: Use our automated service to check balances, transfer money and pay bills. Speak with one of our team about your accounts. If you can't remember your Customer Number, PIN or password then our Support Centre is here to help. Prefer texting over calling?
Support. Chat to Cora, our digital assistant, she's available 24/7 for any queries you may have. De-clutter. Reduce paper waste and clutter by switching to paperless statements and letters. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account. How to set up Digital Banking.
Choose how you'd like to log in. You can use your customer number or your card number.
If you already use eQ, you can contact the Helpdesk using Web Chat on eQ online banking or email us on: eqhelpdesk@rbsint.com. eQ Helpdesk is available Monday to Friday, 8am - 6pm UK time. Closed on UK bank holidays.
