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  1. Call PSEG Long Island 24/7: 1-800-490-0075. Customer Service - Residential: 1-800-490-0025; Business: 1-800-966-4818; Espanol: 1-800-490-0085.

    • Contact Us

      For a cash payment: copy of a payment receipt with the...

    • Customer Assistance Programs

      Current Balance. Due on MM/DD/YYYY. PAY MY BILL VIEW YOUR...

    • Social Media

      Our reps are are also able to answer all account questions...

    • Claims

      If you have any questions, please visit our Frequently Asked...

  2. After making a payment with Paymentus, please call 1-800-490-0025 and speak to a PSEG Long Island customer service representative. In most cases, if your payment brings your account current, providing your payment confirmation number can help to avoid service shutoff.

  3. For Information regarding PSEG Long Island's Financial Assistance Programs, please click here. If your power has been disrupted due to nonpayment, do not fill out this form. Please call 1-800-490-0025 for faster service. *

  4. PSE&G offers several quick, easy ways to report a power outage, 24/7. You can text OUT to 4PSEG (47734), report online through your My Account or call 1-800-436-PSEG (7734) .

  5. Your Customer ID and Customer Account Number can be found on your most recent bill in the top right corner of the first page.

  6. Call us at 800-436-7734 and press number one. Welcome to PSE&G NJ's customer service and support. Find the help you need to manage your account, submit a claim, report a scam, and more.

  7. After you log in, your Account Number will appear under “My Dashboard” under “Account Details”. If you still are having trouble locating your Account Number, please call the Energy Efficiency Program Infoline at 1.800.692.2626.

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