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  1. If you need to speak with an agent directly, you can call our customer care centre on 096 25000 (Monday – Friday, 8.30am to 5pm). Our calls are recorded for training and quality purposes. You can also use our Online Support Centre which offers quick answers to your most frequently asked questions.

  2. How to reschedule or cancel your driving test booking. You can reschedule or cancel your driving test by logging in to MyRoadSafety.ie and going to the 'My bookings' page where you will see your current appointment details. Our customer care agents can't manage bookings over the phone or by email so this must be done directly through your ...

  3. You must first apply for a driving test and then wait for your invitation to book an appointment. To apply for your driving test, please sign up or log in to our MyRoadSafety.ie customer portal. The video below will show you how.

  4. The RSA Customer Portal allows users to manage their driving test bookings and access related information.

  5. Driving test appointments must be managed online through your MyRoadSafety account. Where tests are cancelled at short notice, the free slots are made available on the portal for general take up. We can't make earlier bookings over the phone so please wait for your invitation.

  6. To qualify for a driving test, you must: hold a provisional licence for six months before applying for a driving test. have completed the mandatory lessons. know your current driver number and PPS number. Access service here.

  7. Apply at NDLS Online for a learner permit or driving licence. No paper forms, no fuss or to queue outside an NDLS centre. Login with a verified MyGovID account.