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Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
Under the subtitle ‘How the CAA can Help’ you will need to click on the link ‘Refer your complaint to us’. You can then access the CAA’s consumer portal where you can submit your complaint to PACT. If you prefer, you may also send an email to passengercomplaints@caa.co.uk.
Contact Customer Relations with compliments, concerns and questions about your past travel. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form The information we’ll need:
Contact American. Contact American. Topic. *. AAdvantage® account service Admirals Club Bags Disability assistance Group or meeting travel Compliments and complaints Trip insurance verification. Subject.
To file a complaint with American Airlines, contact Customer Relations either by mailing a letter to 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034, or sending an email through its online form. If the problem is specific to delayed baggage, call its customer service line at 800/371-4771 (4am–11pm PT, M–F).
Customer Centre: +1 800 862 8621 Opening hours: 24 hours a day, 7 days a week. Deaf or Speech impaired. Dial 711 for Relay Services.
