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You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
- Receipts and Refunds
Customer service FAQs Send us a letter Mail to: American...
- Reservations and Ticket Changes
You can do many of the things you call us about online or in...
- Contact American
Get quick answers to your travel questions 24 / 7 with...
- Customer Service FAQs
The 24-hour refund policy applies to all ticket types, but...
- AAdvantage Account Service
Contact American; AAdvantage® customer service; AAdvantage®...
- Technical Support
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- Trip Insurance
Trip insurance is provided by Allianz Global Assistance....
- Receipts and Refunds
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: View your trip details. Choose your seats.
Telephone: 1-877-4282228. Daily, 7am - 11pm: Eastern Standard Time (EST) Book hotels, cars and holidays. Enquire about refunds for flight bookings.
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.
If you have any questions, concerns or issues, we're here to help. Check here to find the answers to your questions here and get in touch with us if you need to.
Customer Centre: +322 6200 891. Reservations, Customer Service and Flying Club. Opening hours: 24 hours a day, 7 days a week
Email: american.support@aa.com Phone: 800-621-8489 Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account