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Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
- Receipts and Refunds
If you bought your ticket or related travel products and...
- Reservations and Ticket Changes
Worldwide phone numbers. You may be charged a service fee...
- Contact American
Add additional services like a wheelchair, an infant in lap,...
- Customer Service FAQs
If you bought your American Airlines ticket directly from...
- Special Assistance
Contact the American Airlines Disability Team. Call us if...
- AAdvantage Account Service
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- Admirals Club
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- Technical Support
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- Receipts and Refunds
Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free.
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.
American Airlines Flight Discounts are easy to redeem on AA.com. You may retrieve your Flight Discount # and PIN # by clicking on the link sent to you via email.
If you bought your American Airlines ticket directly from us, you can request a refund online. We'll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles).
Phone: +1 800-433-7300. READ MORE. Help, Tips, & Info on Airlines and Flying. Beyond the customer service info provided here for American airlines (AA), we have much more information to help guide you on your air travel: Get a comprehensive overview of the world’s airlines, where you can also drill down and see info on specific airlines.
Copy your Trip Credit or Flight Credit ticket number. Search and choose a flight on aa.com or the American app. On the payment screen, choose the type of travel credit and follow the steps.