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  1. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.

  2. Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free.

  3. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Outside the U.S. and Canada. Reservations and ticket changes. Ticket sales centers. You may also like... Contact AAdvantage for help with award travel or your account.

  4. When using your Flight Credit travel must begin within 1 year from the date your ticket was first issued. You may be charged a change fee and any difference in ticket price. Keep in mind, you must cancel your original ticket before the first flight departs, or the ticket will lose any remaining value and cannot be used for future travel.

  5. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.

  6. Your information. Become a member and enjoy exclusive promotions and endless opportunities to earn miles both in flight and on the ground doing everyday things. You can use your miles for flights to nearly 1,000 destinations worldwide, upgrades, vacations, car rentals, hotel stays and more.

  7. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.