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  1. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  2. Find your trip on aa.com to check in online, change or cancel your reservation, add special requests, and redeem Trip or Flight Credit.

  3. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  4. Award travel. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Outside the U.S. and Canada. Reservations and ticket changes. Ticket sales centers. You may also like... Contact AAdvantage for help with award travel or your account.

  5. Contact American. Receipts and refunds. Tickets and fees. Request a receipt for tickets, fees and ancillaries, like seats. Receipts are available starting 24 hours after your purchase or change for up to 18 months. Receipts for tickets and fees. Inflight purchases. Request a receipt for inflight purchases like food, drinks and Wi-Fi.

  6. Whether you require information about flights, reservations, lost or damaged luggage, customer relations, or the frequent flyer program, American Airlines has dedicated resources to help you. Contact Information

  7. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.