Search results
Get in a physical airport line, start the chat, and get in the phone call “line”. Normally all 3 works and occasionally I’ll go to a AA lounge and ask the person for help there. It’s shorter and they don’t always make you check in.
I tried a different phone number and had some better luck. I wasn’t able to speak to representative yet since a lot of people are trying to call in, but I was able to schedule a call back. Try calling 800-222-2377.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
There is no number to call. Customer Relations is not a call center. Usually, there's far too much research to be done on a particular claim to make a call center environment efficient. You can request a call in your submission, however it's never a guarantee.
Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
You can also get in touch with us on live chat (English only) between 06:00 and 22:00 UK time, seven days a week. We’re here to help you with everything from your baggage questions to checking in.
