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It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.
- Receipts and Refunds
Check the status of a refund If you bought your ticket from...
- Reservations and Ticket Changes
Worldwide phone numbers. You may be charged a service fee...
- Contact American
Get quick answers to your travel questions 24 / 7 with...
- Customer Service FAQs
If you bought your American Airlines ticket directly from...
- Special Assistance
Request wheelchair service; Notify us you’re traveling with...
- AAdvantage Account Service
AAdvantage® customer service; AAdvantage® customer service...
- Admirals Club
Contact American; Admirals Club; Admirals Club How to...
- Technical Support
Contact American; Technical support; Technical support Help...
- Receipts and Refunds
Use your confirmation code to manage your trip, check in for your flight, get your boarding pass and check bags or when making changes to your flight. If you’re an AAdvantage member, log in to view and manage your upcoming trip and use your saved information.
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.
Check-in; TSA Pre ® Operational Hours: Monday – Friday 8:00 a.m. – 5:00 p.m. (Central Time) Email: agency.relations@aa.com
We recommend you arrive to the airport at least 2 hours before domestic flights to allow plenty of time to check in and clear security before scheduled departure. If you're using curbside check-in, allow yourself at least 45 additional minutes.
Phone: +1 800-433-7300. READ MORE. Help, Tips, & Info on Airlines and Flying. Beyond the customer service info provided here for American airlines (AA), we have much more information to help guide you on your air travel: Get a comprehensive overview of the world’s airlines, where you can also drill down and see info on specific airlines.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
