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Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.
The easiest way to access the Xfinity Assistant is by going to chat. Other ways include: Web. On the Support page on xfinity.com, click Chat with Xfinity. Apps: In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
6 mar 2024 · You may use our Xfinity Assistant here to chat with a live agent 24/7. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can.
24 cze 2022 · We get that you want to speak to someone in Customer Service, but you have posted here. We are probably the next best thing. The employees that work here are from the Corporate Office and they can do things the phone reps can't. So, go ahead and send that direct message to Xfinity Support.
28 gru 2023 · You can definitely chat with us here on the forum for all of your service needs. You are more than welcome to shoot us a detailed private message, and we can get started on providing you the assistance you need.
Get 24/7 help with any questions you have. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile.