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Contact us. If you are facing any issues or have any queries, please first take a look at our self-help resources available for you below. For urgent help or if you are flying within 72 hours, contact us using the information provided below.
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0900 - 1700 hrs, Monday to Sunday. Delayed and damaged...
- KrisFlyer Membership Services
27 mar 2006 · DoctorWu. Original Poster. Join Date: Jul 2004. Location: Singapore. Programs: SQ KF Gold. Posts: 89. Contacting SQ customer service. Dear all, Does anybody know an e-mail for getting in touch with SQ customer service (preferably the head of SQ customer service)? If spam is a concern, feel free to PM the contact details over.
Singapore Airlines - Help and FAQs. Popular FAQs. My ticket was purchased from a travel agent. Can I change my itinerary on singaporeair.com? Why does Singapore Airlines charge a fee for bookings paid with credit cards? What are the credit card service fees that will apply? Are KrisFlyer Milestone Rewards applicable to all KrisFlyer members?
0900 - 1700 hrs, Monday to Sunday. Delayed and damaged baggage enquiries only. If you have a File Reference Number for your delayed baggage, you can check on the status through the Baggage Portal or our chatbot Kris. If you do not have a File Reference Number for your delayed baggage, you may create a report here.
Fill out the form below to get help and we will get back to you within 4 working days.
For urgent help, contact Singapore Airlines. PPS Club members can request for a PPS Connect callback via the SingaporeAir mobile app or by sending an SMS message “PPS <space> <PPS Club membership number>” to +6591848888. Log in to KrisFlyer to retrieve your bookings and contact details easily.
You can reach out to them by dialing their contact number, which is +65 6223 8888. Apart from this, you can also book an appointment for reservations and ticketing services through their website. If you are flying within 72 hours or have a medical emergency, priority assistance will be given to you.