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  1. Once you have logged in with your Travel ID email address or your User ID, you can change your PIN to your service card. ... In order to be able to enjoy all the features of your Miles & More mileage account, you must activate two-factor authentication. ... The telephone number of the Miles & More Team is just a click away. Telephone Address.

    • Help & Contact

      Help & Contact - Your Miles & More Service Team is there for...

    • Login with User ID

      Once you have logged in with your Travel ID email address or...

  2. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Summary of all help articles. Our customer service team will be happy to help you with any other requests you may have. You can find the different ways to contact us here.

  3. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19. Your request isn’t listed here? Frequently Asked Questions.

  4. With Miles & More, you can earn Points (Points, Qualifying Points, and HON Circle Points) on every one of your Lufthansa flights, and these will help you achieve frequent flyer status. As a result, you will soon be able to enjoy privileges that will make flying even pleasanter. Start your trip by visiting one of our various lounges – whether ...

  5. Ask for the specific person (s) responsible for addressing customer complaints. Search for the contract of carriage in your ticket or make a few calls before you spill your troubles. Resource: Airline phone and web site directory. Continue to 4 of 10 below. 04 of 10.

  6. Redeem the miles you have collected with Miles & More online for flight premiums at Eurowings. Discover 210 destinations starting from 9,000 miles. Please select online from our fare options BASIC, SMART and BIZclass. Any combination of these products is available for outgoing and return flights. The reward values are based on one-way flights.

  7. Please note. Always state your name and address so we can process your query promptly (you can skip this step if you have a Miles & More number or Travel ID). Please also state your 13-digit ticket number (220-XXXXXXXXXX), your six-digit booking code (e.g. YX12AB), and if you have a query about an existing feedback report, your eight-digit ...