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Contact Us. Have a question? Let our new virtual travel assistant, Chuck, help you out! It's easy--now you can chat with Chuck here! If you prefer, you can email Chuck here or at inquiries@megabus.com and he will get back to you with a smile within minutes.
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Find answers to common questions about booking, traveling, and canceling with Megabus. Learn about baggage policy, safety, and special requirements for your trip.
Contact Us. Need help? Let our new virtual travel assistant, Chuck, help you out! Just email Chuck here or at customerservice@megabus.com and in minutes, he will be able to assist you.
Find out how to book, change, cancel, or pay for your Megabus trip online or on a mobile device. Learn about account details, payment methods, refunds, and more.
megabus offers safe, convenient, affordable bus service. Online bus ticket booking available.
Customers who are currently travelling and require immediate assistance and any urgent wheelchair space bookings for travel within 48 hours should call us on +44 (0) 141 352 4444* at any time. *Customer service advisors are available between 08:00 to 18:00, seven days a week.
When travelling on megatrain services, you'll need to contact the East Midlands Railway assisted travel team on +44 (0) 3457 125 678, or use the TextDirect service: 18001 followed by 03457 125 678 to arrange special assistance.