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Phone. 1-800-272-1325. Business Hours: 7 a.m. - 7 p.m. M-F. Self Service & to Report an Emergency, we are available 24/7. TDD: 711. Reference 1-800-272-1325. Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
CONTACT US. Please choose your state from the list below for a quick link to contact information for your state. For Media or External Affairs Inquiries , click here to locate your state's External Affairs Representative. Please click here to contact our Business Development department.
njamwater. The American Water Customer Service Center will be closed on Monday, May 27, 2024, in observance of Memorial Day and only accept emergency calls. Regular customer service support will resume on Tuesday, May 28, 2024, at 7:00 a.m. local time.
New Jersey American Water is here to assist. One way we do this is through our customer assistance programs. If you’re experiencing financial hardship, please reach out to us. We may be able to assist. Click here to see your Customer Rights & Responsibilities and Residential Utility Customer Protections. Please review the several programs below:
To sign up or to see if you are eligible, call our customer service center at 1-800-272-1325. Click here for more information. Medical Need Certification.
Contact New Jersey American Water Customer Service. Have a Question, Issue or Comment? Main Customer Service. Physical Address: 1025 Laurel Oak Road. Voorhees, New Jersey 08043. 800-272-1325.
find helpful information that may help you lower your bill. We welcome your feedback and want you to share your stories about your experience with us. Learn more about our customer service options here . Customer Service: 1-800-272-1325. Make a payment (24/7): 1-855-748-6066.
