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Hotwire Customer Care is unable to assist you with credit card verification questions. Please contact your card issuer if you are having trouble entering your password.
How do I access, update, or make changes to my Hotwire account? If you have a Hotwire account, click "My Account" at the top of any page. There, you'll see your profile and be able edit your contact details, email address, password, and email subscriptions.
Hotwire accepts the following major credit cards: MasterCard, Visa, Discover, American Express, Diners Club, and JCB. You may also pay with a debit card; your bank will immediately deduct the booking amount from your checking account balance.
Don't have a Hotwire account? Clicking "My Account" will take you to the sign-in page. Enter your Hotwire itinerary number or the last four digits of the credit card you used for booking. To see multiple transactions, you will need to enter the specific itinerary number or credit card number for each one. See also: Creating and accessing an account
Cars. What are Hot Rate® Cars? Can I change the car type I booked? How do I take care of any special service requests (e.g., ski racks, hand controls)? Will I need a credit card as a deposit at the car rental counter? See all Cars questions.
Yes. Your account information and previously booked itineraries are stored on Hotwire's secure Internet servers. As long as you select My Account and sign in, you will have access to your information on any computer.
On the sign-in page, select "Password Assistance" and enter the email address associated with your Hotwire account.
