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  1. Check-in In order to check in for your flight at Hong Kong Airport (HKG), go to the terminal where your flight departs from, or follow the instructions provided in your ticket. General Information and contact

  2. Office Hours: 9:00 am - 6:00 pm (Mondays to Fridays, administrative only) For reservation, please contact +852 2301 9300. For ticketing, please contact +852 2301 9350. Airport Name: Hong Kong International Airport.

  3. Global Reservation and Customer Support. If you would like to book a flight or make changes to your existing reservation (rebook, reroute, refund), please contact PAL's reservations hotline. For bookings made outside Philippine Airlines' website, ticket offices, or hotline, please contact your travel agent directly.

  4. Passengers may check in and collect baggage tags at the station's smart check-in kiosk between 90 minutes and 24 hours prior to their flight departure time. To check-in the baggage, please proceed to Cathay Pacific C2 counter (aisle C) at the airport at least 60 minutes before flight departure time.

  5. To & From Airport Explore the different transportation options to the city. Departures Procedure Things to know before you depart. “My HKG” Mobile App Airport information available at your fingertips.

  6. How to use the smart check-in kiosk: Step 1: Scan your passport or enter your e-ticket number or your booking reference to retrieve your flight information. Step 2: Select your seat and print your boarding pass and bag tag

  7. You can check-in online 24 hours before your flight and select your preferred seat before arriving at the airport. Save time at the airport and have plenty of time before boarding.