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  1. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Our customer service team will be happy to help you with any other requests you may have.

    • Help & Contact

      Help & Contact - Your Miles & More Service Team is there for...

  2. If your frequent flyer status changes, your service card number will change, but your PIN will stay the same. Travel ID Your Travel ID is the email address you entered if you registered after March 2022.

  3. Broaden your horizons and your comfort when traveling with Points. With Miles & More, you can earn Points (Points, Qualifying Points, and HON Circle Points) on every one of your Lufthansa flights, and these will help you achieve frequent flyer status.

  4. Issue date of your account statement; Your Miles & More customer number; Account information: differs according to status. Current information; Your activities and your recently earned award and status miles in detail. You can view all activities of the last 90 days here, although the maximum number of entries is restricted to 160.

  5. Move up to a frequent flyer with status. In addition to miles, you also earn points on your flights with SWISS and the entire Star Alliance. You can use them to achieve a frequent flyer status. The associated privileges will make your trip even more enjoyable, faster and more comfortable.

  6. The benefits for you. Save time. Deposit your contact details with Miles & More once and save valuable time on every flight booking thereafter. Your details will be automatically transferred from the Miles & More customer account to the booking profile of all partner airlines. At the counter, you simply show your membership card.

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