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  1. Help us help you better. For a quick resolution, please provide us with the following information: Affected account, credit card or loan account number. Complete and accurate details of your complaint. Date and time the problem occurred.

  2. 7 maj 2016 · Do you agree with Emirates NBD's TrustScore? Voice your opinion today and hear what 1,133 customers have already said.

  3. Immediately block your Card through Emirates NBD Mobile Banking/ Online Banking or contact our 24x7 Call Center on +971 600 54 0000.

  4. For complaints, please refer to this form. Furthermore, the bank shall not be liable for transactions on lost / misuse of card reported through this channel. Submit. Emirates NBD designed the Emirati package with products and services that exceed your expectations.

  5. Enter the one-time-password we sent you on your registered mobile number and email address to complete the authentication process. Please keep your transfer details with you to complete this form and to investigate why your beneficiary has not yet received your transfer.

  6. How to Contact us. You should contact your Relationship Manager to notify them about your complaint but if you would prefer, you can contact the Department Manager or the Head of Compliance at ENBDL. You may communicate your complaint in person, by letter, telephone, email or fax.

  7. Customer Care. To raise any complaint or suggestion, please contact the specialized complaints unit at Emirates NBD through any of the following channels: Customer support within KSA 800 754 7777, from abroad +966 11 282 5566. Customer support email: ksacustomersupport@emiratesnbd.com.

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