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All FAQ topics. About Emirates. At the airport. Baggage and lost property. Booking with Emirates. COVID-19 information and disrupted travel. Cancelling or changing a booking. Emirates Business Rewards. Emirates Skywards.
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We define a group booking as 10 passengers or more...
- Delayed Baggage Certificate
If you would like to file an insurance claim for delayed...
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If any of your Emirates flights within the last two years...
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Economy Class benefits. Our Economy Class comes without compromise. Experience a journey in a class of its own. Excellent service. Superior comfort. Award winning cuisine. Kids come first. Our modern fleet. It’s Economy Class that feels like an upgrade.
Products, services and features on actual flights may vary depending on routes and aircraft configuration. Operational requirements may also cause last-minute changes to the aircraft used on scheduled flights. If you have questions about our products or have specific requirements, please contact us before booking a flight.
General queries: +18007773999 Additional notes: TTY (Text Type number) - +18883201576. Help and support. Contact us worldwide. Check the location and opening hours of our offices worldwide. Find out more. Help and support. Baggage portal. Find out how much baggage and luggage you can take on board, and learn all about our baggage rules.
Class of travel Baggage allowance; Economy Class: One piece up to 23 kg for Special and Saver fares Two pieces up to 23 kg each for Flex and Flex Plus fares: Premium Economy: Two pieces up to 23 kg each: Business Class: Two pieces up to 32 kg each: First Class: Two pieces up to 32 kg each
If you’ve lost your checked-in bags or they haven’t arrived on your Emirates flight, please contact us. You can also check the status of a lost baggage claim on our Delayed and damaged baggage page. For help with your lost property in Dubai, please contact us on +971 600 555555.
Emirates SkyCargo will be operating 10 Boeing 777-300ER aircraft with Economy Class seats removed allowing for up to 17 tonnes or 132 cubic metres of additional cargo capacity per flight on top of the 40-50 tonne cargo capacity in the belly hold of the widebody passenger aircraft.