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What is the policy? Sellers must ship items within the handling time stated in their listing, using the shipping service the buyer selected at checkout. They must: Review the cost and speed of delivery before offering a shipping service; Specify clearly when the item will be shipped; Ship items within the handling time specified in the listing
See our article on setting buyer requirements. You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using the quick listing tool or advanced listing tool, you'll do this in slightly different ways:
Find answers to your eBay shipping questions in our comprehensive shipping FAQ page. Get insights on shipping topics, guidelines, and best practices for a smoother shipping experience.
Learn how to make eBay shipping work for you with information on packaging and measuring your item, handling times, and calculating your shipping cost. Learn more.
Starting May 15, select sellers’ listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. Shipping costs can play a big role in buyers' decisions to make a purchase.
Find out how to send an eBay shipping label to your buyer, how to provide your own label, or accommodate the return another way. Manage returns, missing items, and refunds for sellers. See our overview page on managing buyer issues such as missing items and return requests. How to handle a return request as a seller.
Selling practices policy. Learn the basic requirements for selling on eBay. Seller protection policy. Learn how we protect sellers on eBay. Shill bidding policy. Understand why shill bidding is not allowed on eBay. Avoiding eBay fees policy. Avoiding fees on eBay – whether deliberately or by mistake – can invite fraud and risk. Seller ...
