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1 sty 2016 · Service science is perceived as a multidisciplinary study approach with service system as its most important element. The service system has a specific structure and creates value through defined interactions between its entities, as well as through interactions with external service systems.
1 sty 2016 · Service systems are human-made systems to improve customer-provider interactions. Service systems include the complex business and societal systems, in which customers, providers, and other stakeholders interact directly and indirectly to create mutual benefits (value-cocreation).
24 lip 2007 · Service science would combine organization and human understanding with business and technological understanding to (1) explain the origins and growth of service systems; (2) solve fundamental problems such as how to invest optimally to improve service productivity and quality; and (3) produce unique service professionals and service scientists ...
What are services? Definition and meaning. Services are the non-physical, intangible parts of our economy, as opposed to goods, which we can touch or handle. Services, such as banking, education, medical treatment, and transportation make up the majority of the economies of the rich nations.
10 gru 2013 · Service economy, service science, service-dominant logic and servitization are apparently related terms, but hard to distinguish on the first sight.
1 sty 2010 · What is service science? Service science is the study of service system entity structures and value cocreation mechanisms. Service science or Service Science, Management, Engineering, and Design (SSMED ) aims to understand and catalog these structures and mechanisms.
12 cze 2016 · The Service Science (S|S) is an emerging and multidisciplinary approach for which the value results from the interactions among service systems entities, which compute value given the...
