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Since June 2019, DWSD has committed $100 million per year to begin to address the aging infrastructure, including replacing lead service lines. For Customer Service and Water & Sewer Emergencies Call. (313) 267-8000. Permits.
- DWSD Damage Claims & Sewage Backups
DWSD Sewer Backup and Damage Claim If you experienced a...
- Learn About Your Water and Sewer Bill
The Detroit Water and Sewerage Department (DWSD) wants to...
- Water and Sewer Maintenance/Emergencies
The Detroit Water and Sewerage Department (DWSD) maintains...
- How Do I Turn On/Transfer/Turn Off Water Service
Establish New Service (Turn-On) In order to establish new...
- Request DWSD Real Estate Closing Bill
To request a Final Water Read and Real Estate Closing Bill...
- DWSD Landlord and Tenant Agreements Information
Ways to contact the Detroit Water and Sewerage Department...
- Nonresidential Drainage Credits
Learn About Drainage Charge Credits The Detroit Water and...
- How Does DWSD Use My Data
Customer Data Privacy Policy. The City of Detroit Water and...
- DWSD Damage Claims & Sewage Backups
You can pay your water bill and access your Detroit Water and Sewerage Department (DWSD) account on our Customer Portal. On the portal you can: View your current bill and billing history; Make or schedule a payment; Enroll in auto-pay; Enter a payment arrangement; or See and track your water usage.
For all payment transactions, customers may use the DivDat Kiosk network, DWSD portal or call 313-267-8000. All other transactions can be done by phone at 313-267-8000 (hours are Monday through Friday, 8 a.m. - 5 p.m., except for observed holidays).
Call our water hotline at 1-844-42WATER (429-2837), or pickup water from the locations listed below. Our water crisis hotline is run by volunteers. The Volunteers can assist Detroiters with locating emergency water and making payment arrangements with the Detroit Water and Sewerage Department.
Contact Detroit Water Customer Service. Have a Question, Issue or Comment? Main Customer Service. Physical Address: 735 Randolph St. 1st floor. DETROIT, Michigan 48226. 313-267-8000. mydwsd@detroitmi.gov. Emergency (24 hours - broken water main or pipeline, etc.) 313-267-8000. Pay Your Detroit Water Bill.
If you need help paying your bill, we're here to help. DWSD has Water Assistance Programs available, including plumbing repairs and payment assistance for eligible households. Call 313-267-8000 or click here for more information.
Make guest payments for water and sewerage bills on the City of Detroit Water & Sewerage Department's customer portal.