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  1. For your ease, we have gathered some of the most frequently used forms at one place. All you need to do is to print out the application forms and submit your request to the nearest Citibank branch for further processing. Click here for download instructions.

  2. If you feel your card is permanently lost, call us on +971 4 311 4000 to block and replace your credit card. Citi ensures zero liability after you have reported your card as lost or stolen and your new card will be delivered within 48 hours. You will be required to pay a replacement fee of AED 50.

  3. Citibank UAE provides you with answers to your frequently asked questions on credit cards, personal loans, banking, investment, online & mobile banking and much more. You can also check on the download center in case you have any general queries.

  4. Visit the Download Center of Citibank UAE to easily access and download banking application, credit card requests, and other forms you need. Fill out the necessary form(s) and submit a request to your nearest Citi branch.

  5. Contact Citibank UAE to reach out to our help center, file complaints & raise service requests. Access online banking demos and FAQs for Citibank here! Get up to AED 5,000 cash back per year for Citi Credit Card Referrals

  6. GET UP TO AED 5,000 CASH BACK PER YEAR FOR CITI CREDIT CARD REFERRALS. Refer your family members or work colleagues for Citi Credit Cards and earn up to AED 5,000 cash back annually (up to 5 referrals per year). T&C’s apply.

  7. You can now download your stamped bank statements instantly from the Citi Mobile App® 2. You can now permanently block and replace up to 5 credit cards on the Citi Mobile App® if they are lost or...

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