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  1. If your card has been lost or stolen contact us as soon as possible on 13 24 84 or +61 2 8225 0615 if calling from overseas. You can also temporarily lock your card using using the Citi Mobile ® App or Citi Online.

  2. Customer Service (Australia): 1800 629 644 Customer Service (Outside Australia): + 61 2 8225 0210.

  3. cards.citibank.com.au › aus › staticCitibank

    Citibank

  4. www.cardservicesdirect.com.au › cardservices › contact_usContact Us - Card Services Online

    By phone: 1300 135 538 (+61 2 8225 0620 if calling from outside Australia) Online: Click here to email us. In writing: Card Service Customer Service Team GPO Box 204 Sydney NSW 2001

  5. 18 gru 2023 · Call +613 6222 3455 (calls to this number are not free) if either: you’re calling from a country not in the following list; the international numbers listed are not available. If you are in one of the following countries, you can use our free call numbers listed. The numbers may not be free from mobile or public phones.

  6. If your card is lost or stolen, please contact us as soon as possible, at any time, via our international customer service number +61 2 8225 0615. One of our Customer Service Officers will review your recent transactions, block your account to stop any fraudulent activity and organise to issue you with a new card.

  7. Find your nearest Citibank ATM, Branch, or Citigold Centre anywhere in Australia or in the Asia-Pacific region.

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