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The AT&T device-trade in program is very deceptive. In October of 2021 I traded in my galaxy s10e at an AT&T store near my home. It was for $1000 credit towards the next upgrade, in my case the galaxy s21 ultra.
Customer Complaints Summary. 44,868 total complaints in the last 3 years. View customer complaints of AT&T, BBB helps resolve disputes with the services or products a business provides.
1 lut 2021 · After about an hour with ATT customer service, and three call transfers yesterday I spoke with "customer service" for the trade-in program and lodged a complaint. They said I would hear in 24 to 48 hours which I'll give them.
File an FCC complaint online, someone from the AT&T Office of the President will call you back within a few days to work with you and get this sorted. This is especially strange because you started getting the credits, which typically doesn’t happen until they’ve already validated the trade-in.
11 kwi 2024 · They all say they did not get the trade-in credit from AT&T that was promised, and they spent hours on the phone trying to get answers from AT&T customer service.
Experian: 888.397.3742, www.experian.com. Transunion: 800.680.7289, www.transunion.com. Scammers are creative when it comes to finding ways to get your personal information. We’ve summarized some of the most common scams to look out for, along with ways to help secure your sensitive information.
Be cautious of phone calls, texts, or emails asking for your personal, account, or credit card information. You can forward suspicious emails to AT&T Internet Security at abuse@att.net and suspicious texts to 7726 (SPAM). Learn more about reporting fraud
