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  1. Chat with us Get quick answers to your travel questions 24 / 7 with Americans virtual assistant or chat with us live. Click the 'chat bubble' to get started.

  2. Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.

  3. Contact Information. Website: https://www.aa.com. Phone: +1 800-433-7300. READ MORE. Help, Tips, & Info on Airlines and Flying. Beyond the customer service info provided here for American airlines (AA), we have much more information to help guide you on your air travel:

  4. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.

  5. The easiest and quickest way to get in contact with us is through our live chat service. If you write to us, we aim to reply to general questions within 14 days. More complex or specialised enquiries may take us up to 28 days to respond as we’ll need a little longer to investigate and review.

  6. Help centre. Contact us flow. Hello there. If you haven't been able to find what you need on our website, we're here to help. Find out the best way to get in contact with us by choosing an option below. If you have any questions, concerns or issues, we're here to help.

  7. Need help with your ticket booking? Choose a form of contact with us and we will be happy to help you.