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  1. Contact American. AAdvantage® customer service. Account service. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT) Outside the U.S. and Canada. Reservations and ticket changes. Award travel. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number.

  2. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Summary of all help articles. Our customer service team will be happy to help you with any other requests you may have. You can find the different ways to contact us here.

  3. Do you have any more queries about Miles & More Selections or were we unable to answer your question? We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

  4. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.

  5. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  6. Email: american.support@aa.com Phone: 800-621-8489 Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account

  7. Direct. Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19.