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The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Our customer service team will be happy to help you with any other requests you may have.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)
Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
Your service card number can be found in your registration confirmation email. You can also find it: · In your account on the Miles & More website or in the app under “Card” · On your Miles & More Credit Card (if you have one) · In your Austrian Airlines, Brussels Airlines, Lufthansa and SWISS accounts PIN/password
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account