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  1. Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.

  2. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.

  3. Email AAdvantage promotions, vacation picks and flight deals. In addition to any email subscriptions, you’ll receive transactional emails like flight alerts, check-in reminders and account updates.

  4. Vieles, weswegen Sie uns anrufen, können Sie online oder in der American Airlines App erledigen. Es ist einfach und bequem – suchen Sie einfach Ihre Reise mit Hilfe Ihres 6-stelligen Buchungscodes oder melden Sie sich in Ihrem AAdvantage ® Konto an.

  5. Contact Customer Relations. If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.

  6. Mehr erreichen mit den endlosen Möglichkeiten zum Sammeln Haben Sie Fragen? Schnelle Antworten finden Sie in unseren häufig gestellten Fragen (FAQ). Meilen für Flug-Upgrades einlösen Meilen für Flüge mit American Airlines verwenden Meilen bei unseren Partnerfluggesellschaften einlösen

  7. Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail. Contact us if you have compliments, concerns or questions about your travel.