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  1. Log in. You can log in with your AAdvantage number or username and password. Join AAdvantage today. ( Required ) AAdvantage # or username. Last name. Password. Remember me.

    • Check In

      About American. About us; We're hiring! Join our team ,...

    • FAQs

      Learn more about American Airlines Vacations Opens another...

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  2. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  3. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.

  4. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  5. If you've forgotten your password, enter your email or Flying Club Number to reset it. If you can't remember either, or you've been locked out of your account and can't get back in, give our Customer Service Centre a call.

  6. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.

  7. Check your email for your 13-digit Trip Credit or ticket number that begins with '00115' or '001'.