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It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.
- Receipts and Refunds
If you bought your ticket from a travel agent or on another...
- Reservations and Ticket Changes
Not all international calls to American Airlines are...
- Contact American
Send us an email . Contact American Call us. Contact...
- Customer Service FAQs
You can only pay for bags online starting 24 hours and up to...
- Special Assistance
Contact Reservations for all other questions. Contact...
- AAdvantage Account Service
Contact American; AAdvantage® customer service; AAdvantage®...
- Admirals Club
Have questions or comments about our Admirals Club ®? Need...
- Technical Support
Contact American; Technical support; Technical support Help...
- Receipts and Refunds
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.
Every Flying Club account requires a unique email address. If you have shared one with another Flying Club member in the past, you'll need to log in with your Flying Club Number first and update your profiles with different email addresses.
Contact American. Delayed or canceled flights. Our goal is to always depart on time, but on occasion weather and other events impact our schedule – and yours. We know your time is valuable, and we’ll do our best to get you back on track as soon as possible.
Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.
Contact Customer Relations. If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.
